6.7.2021 - Households
For Care Managers that work with households or families, they need a way to easily keep track of household members. This is especially important for children's hospitals, city governments, and other child-serving organizations that could use Aunt Bertha for early childhood development programs and foster systems.
Care Managers need a way to record and see who is in a seeker’s household to provide better care. This includes name, contact information, date of birth, and relationship to the person they’re helping.
For example, a guidance counselor at a school may submit a referral for food assistance on behalf of a student. The best way to follow up with this student might be to contact their parent or guardian. If we provide a way for a Care Manager to see who is in a household, we can help deliver better informed care.
How Does This Work?
Let’s say you are a Care Manager working with a Seeker who is a minor so you want to create a household in order to view their parents. This way, you know who to contact to obtain consent.
- Directly from a Seeker Profile, Care Managers can create a household and set a “head of household” as well as add additional members to a household
- To create a household there has to be an existing Seeker Profile and a household must have one head of household
- From the profile, Care Managers can see basic information for members of that Seeker’s household such as first name, last name and their relationship to the head of household
- The option to open a detailed view of the household is available and additionally includes an optional relationship comment, date of birth and age, phone and email fields
- Household members can be edited and removed if necessary
Currently Not Included with This Feature
- Households members will not be direct links to their Seeker Profiles.
- Adding a member to a household does not create a Seeker Profile for them. This means that referrals for household members aren’t currently possible.
- Household members will not be matched to preexisting Seeker profiles. Using the above screenshot, this means that if you add Sally to the household and Sally is a Seeker herself and has her own Seeker Profile, this household is not matching to her Seeker profile.
- Seeker Profiles currently can’t display multiple households. For example, if Chris is a a step-parent and his former partner lives in a different house with some of their children, we would not be able to create two separate households for Chris.
Who can see Households?
- Only Care Managers who have access to the Seeker Profile are able to view the profile’s household.
- Seekers are not able to view Households.