9.16.2020 - Expanded Tools for Programs
Connecting Inbound Referrals to Care Management Tools
Community Based Organizations (CBOs), or programs listed on the platform, are often Helpers, navigating and referring people referred to their organization, to other organizations that can help them and provide additional support.
A few weeks ago, we began creating Profiles in the People I'm Helping menu for all Inbound Referrals a CBO receives, so that they can access helper tools like Navigation Notes and Goals. Today, we have added a link to the Inbound Referrals Dashboard, so that all Inbound Referrals link to the person's profile. This will help CBOs with their follow up workflow, making it easier for them to ensure people are getting the help they need!