Search FAQ

What does the check mark on the program mean?

The claimed badge is a marker Aunt Bertha uses on program cards to indicate the program has been claimed. Claiming means:

  1. Information associated with the program has been reviewed for accuracy by someone who works for the organization that administers the program.
  2. Providers have access to continually update their program information.

Claiming is essentially a provider saying, “I work at this organization and I’d like to make sure my program's information is up-to-date.”



Why can't I find the program I was looking for?

Aunt Bertha adds programs that meet our program criteria. The programs that we list are all direct social services that are offered at a free or reduced cost.

We also only show programs in the areas where they provide service. You may need to update the zip code that you're searching in. For example, if you are looking for a program with a zip code in County A but the services are only provided for residents of County B, you would need to use a zip code in County B to see that resource.

If you do not see a program that fits the above criteria, use our Suggest a Program tool to submit search for and submit a new program! 


Is there an App?

Yes! There is an app for the public version of 

The platform is also mobile-friendly so that you can access it from your smartphone or tablet browser. If you are using a Customer Site, navigate to your site and save it as a bookmark!

Was this article helpful?
1 out of 2 found this helpful