Integrations Overview

Overview

Aunt Bertha makes it straightforward to integrate our resource network and referral workflows into your existing system of record for care management, including leading electronic health records and care coordination platforms. With our integration options, you can create a seamless experience for users who want to search for community resources and make referrals on behalf of individuals without leaving the platform they use every day. There are several ways to integrate Aunt Bertha with your system. 

 

How to Integrate Aunt Bertha with Your Platform

Integration methods we provide to our customers and partners include: 

 

Launch Integration

Use the full power of Aunt Bertha within your own system with our Standard Integration. Empower your staff to find programs, connect to services, and close the loop, without ever leaving their primary system. 

Aunt Bertha supports browser-based integration through the use of specially-formatted “capability URLs” that can be turned into buttons or links that send the user directly to a page on their Aunt Bertha customer website. Buttons can launch users into:

  • Needs Assessment - Navigate to a specific Assessment form to validate the Seeker’s needs and eligibility for programs. 
  • Program Search - Allows users to search for programs generally, or on behalf of a specific individual 
  • Seeker Profile - View referrals and other navigation information

When working on behalf of a client, their information can be autofilled into forms, saving staff time.

Set up a sister community site and allow the people you’re helping to self-serve and log in to view their own referrals.

 

Application Programming Interface (API) Integration

For deep customization, API’s are the way to go. Leverage the nation’s largest Social Care Network through our Programs API. Create your own search experience on your website or pull programs into an existing workflow in your care management system. Either way, our robust network of programs are here to support your work!

Our Referrals API allows you to view and update referrals in your own care system. Use your Aunt Bertha platform to navigate and make referrals for the people you’re helping. Then, leverage our Referrals API to view and update those referrals within your care platform.

Our suite of REST endpoints allows your application developers to hook Aunt Bertha capabilities directly into any application’s familiar user interface, at any point in the user’s workflow. Requests and Responses from our API’s are in an easy-to-process JSON format, making integration with modern systems quick and easy. API’s we support include: 

  • Programs API - Numerous methods for searching and sorting the thousands of vetted community based organizations and programs in the Aunt Bertha platform. Search options include: 
    • Free-text Keywords
    • Category “Tags” 
    • Eligibility Criteria
  • Referrals API - Send “live” referrals to community programs on behalf of social care seekers. Retrieve the latest status of each referral to “close the loop” on social care needs. Referral options include: 
    • Create referrals
    • Get referrals
    • Update status of referral

 

Native Integration

Aunt Bertha resources can be imported directly into your Epic “Coordinated Care” module for easy access in a familiar user interface. The Epic Native integration is designed for users whose workflows are confined entirely within Epic.

 

Single Sign-On

Single Sign On is an optional but powerful module remembers when your users logged into their account in YOUR system - and automatically signs them into Aunt Bertha. No more passwords to remember! Aunt Bertha supports the following single sign-on technologies: 

  • Security Assertion Markup Language (SAML) - An open standard for logging into one application and allowing access in other applications. 
  • SMART on FHIR - An open standard for Electronic Health Record systems to exchange account and permission information. 

 

SQL Database Integration

We offer enterprises the option of connecting to a regularly refreshed version of your social navigation data in Aunt Bertha. With this deeper level of access to your data, you can write custom reports using standard database query tools, import Aunt Bertha raw data directly into your preferred analytics platform, or create integrations with other systems in your environment via bulk import. 

Note that each customer account on your platform that wants to access Aunt Bertha resources through your platform must ALSO have an active Aunt Bertha customer subscription. 

 

Integration For Care Provider Organizations

If your organization provides direct social care to individuals, our integrations will deliver vetted community resources and send live referrals on behalf of those you serve, inside the system your providers use every day. 

Aunt Bertha may already be integrated with your Electronic Health Record system. If so, you can request Aunt Bertha integration directly from their “app store.” 

We can also develop a custom integration from your preferred system to Aunt Bertha. 

 

Integration For Platform Development Partners

If your organization delivers a software platform that supports multiple social care organizations, you can give your users the power of Aunt Bertha Programs and Referrals right from your system’s user interface. 

Vendors of Electronic Health Record (EHR), Customer Relationship Management (CRM), Case Management, and Population Health Management systems are just some of the application developers integrating Aunt Bertha to empower their users with community-based solutions. 

Let’s talk about how we can power your social care workflow. 

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