Why emails don't get delivered
Sometimes organizations pre-filter emails that they don't recognize. This is to protect employees from unwanted emails. Because of these protections, your systems may be preventing our emails from arriving in your inbox. This includes account confirmation emails, password reset emails, referral notifications, and more.
Here are some things you can do to ensure you're getting the communication you need from us:
- Add our email addresses your contact list
Your IT team can whitelist our sending domain by DNS hostname or by IP address: