We recommend program descriptions consist of three elements: Program Description Summary, Program Services, and Additional Details in order to ensure people in need can understand what the program is, who it serves, and if they want to reach out.
1. Program Description Summary
The program description summary's purpose is to tell people in need the most important information in as little text as possible. Think: how would I describe this program to someone in just a couple of sentences.
Your summary should answer the following questions:
- In general/high level, what is the program?
- In general/high level, who is it for? (residents of a certain county, low income, disabilities)
2. Program Services (These are the primary services the program offers)
Services we provide include:
- Basic Services provided at neighborhood centers include food pantry and bread distribution, clothes closet, child safety seats, notary services, form/application assistance and employment/case management information and referrals.
- Seasonal program services include Christmas Bureau applications, income tax assistance, Coats for Kids vouchers and Thanksgiving baskets.
- Social services such as home visits, crisis intervention, grief counseling and case management.
- Health Services ; Registered nurses provide health screenings and other health services at three neighborhood centers: Rosewood-Zaragosa Neighborhood Center, St. John's Community Center, and South Austin Neighborhood Center.
Note that repeating details from the program description summary is ok!
3. Additional Program Details (This sections can include other details one would normally include when describing the program
- Example: Documents Required
- Example: Any details about how the program is served