FindHelp.org and other social care platforms powered by Aunt Bertha are used as a referral platform. We want to ensure that we are sending referrals to the "right people" at your organization. You may choose your Contact Settings and who should be notified at the time of referral.
How it Works
Claimers can edit their Contact Settings by logging into their account, clicking on “Program Tools” and selecting “Edit Program Listings”. Once on the page, you can edit your hours and locations by choosing “Edit Contact Settings”.
From here, you can tell us (Aunt Bertha) what to do when someone is trying to connect with your program by selecting one of the options in the drop down menu.
- Screener Form—determine eligibility with up to 20 questions of your choosing
- Scheduler—schedule an intake appointment right within Aunt Bertha
- One-step Referrals—receive just the name, email, and phone number of applicants
Updating Email Notifications
When a referral is made to your program, we send an email to let you know you have a new referral. You may edit who receives notifications in your by adding their email address in the “What address should we send their info to” section.
Multiple addresses can be added by using a semicolon.
If no email address is entered, we will still try and send a notification. If there is an office email, we will email that, and if there’s no office email, we will email the program email.
Save your changes by scrolling to the bottom of the page and click the “Publish” button