Skip to main content

Updating Programs

Overview

Our platform helps you search and learn connect with social care programs across the nation. Our data team works diligently to keep this information up to date, but know that program information can change in between our review cycles. This is why we give anyone the tools to let us know if something should be reviewed sooner, making sure that people are connecting with most current information, every time.

How often are programs updated?

We have a target to update programs every 6 months. Additionally, Programs listed on the platform can claim their programs and update the information in real time!

 

How to Request a Change

If you notice information about a program has changed, such as a phone number or address, let us know by following these steps and our data team will verify the change with the program. 

  1. Find the program that needs to be updated
  2. On the program listing, click "Suggest" 
    Screen_Shot_2019-09-11_at_10.58.31_AM.png
  3. Let us know what needs to be changed
  4. Click "Send"

Once you click "send" your information will be sent to the data team to review. Once they confirm the change, we will update the program listing. We have a response time of two business days so you will know when the change has been made.

Was this article helpful?
5 out of 6 found this helpful
Powered by Zendesk